Track departures, arrivals, weight capacity, and volume metrics across your entire fleet. Make data-driven decisions with comprehensive flight analytics.
The customer booking portal allows your customers to book capacity on your flights online. This improves the customer experience, reduces effort for the customer and ultimately lead to more frequent bookings.
Charter customers like DHL love being able to view remaining capacity on existing flights
The customer booking portal was something that Raya never asked for, but the team at Belli observed how painful it was for the commercial teams at Raya to process reservations manually.
The customer booking portal allows freight forwarding customers to search capacity, book & edit flights, and track their air waybills on their own without communicating with the team at Raya.
This chart is tracking the % of incoming air waybill bookings that are made online through the booking portal by the customer vs bookings that are done manually by internal Raya staff.
Improvements and additional functionality continue to be made to the customer booking portal.
Daily user activities tracks the daily usage (clicks), so this chart is showing the same number of customers using the portal more and more on a daily basis.
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